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+---
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+name: Problem with new setup or device compatibility
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+about: Help troubleshooting a setup that's not working
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+title: ''
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+labels: setup-quesetion
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+assignees: ''
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+
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+---
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+
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+<!--
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+ -- !!! PLEASE READ THIS FIRST !!!
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+ --
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+ -- Before opening an issue for a setup-related question, please make sure you've run through
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+ -- the troubleshooting guide, found here:
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+ --
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+ -- https://github.com/sidoh/esp8266_milight_hub/wiki/Troubleshooting
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+ --
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+ -- If you're still having trouble, please make sure you provide all of the requested information below!
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+-->
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+
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+### What is the model number of the device you're trying to control?
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+<!--
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+ -- Product catalog here:
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+ -- https://github.com/sidoh/esp8266_milight_hub/files/1379131/MiLight-ProductCatalog-2017.pdf
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+-->
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+
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+### What firmware version(s) have you tried?
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+
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+### Which ESP8266 board are you using? (nodemcu, d1_mini, etc.)
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+
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+### Which radio type are you using? (RGBW, RGB+CCT, etc.)
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+
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+### Have you tried controlling the device with a physical remote?
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+
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+<!-- Please provide the model number of the remote if the device you're trying to control works with a remote. -->
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+
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+### Output of http://milight-hub.local/about and http://milight-hub.local/settings
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+
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+<!-- MAKE SURE TO SENSOR ANY PASSWORDS IN /settings !!! -->
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+
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+#### /about
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+
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+```json
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+"... /about output. put between the ```s"
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+```
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+
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+#### /settings
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+
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+```json
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+"... /settings output. put between the ```s"
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+```
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